This day has been specifically designed for people who serve alcohol: licencees, bar staff, retailers, caterers, security teams…
It’s a comprehensive investigation into the effects of alcohol abuse and what you can do to protect your customers and ensure a safe, sensible and happy drinking environment.
At the end of this session, you will be able to:
- Make your area a safer place to drink
- See how alcohol-related crime affects society
- Understand the legal considerations around drinking
- Identify underage drinkers
- Know safe and sensible drinking limits
- Use techniques to communicate effectively with difficult customers
- Be more confident dealing with problem customers
- Understand the Licensing Framework and its objectives
- Share good practice with your peers
Other training sessions you might be interested in…
- Social Media for business
- Plain English business writing skills
- Plain English soundbite workshop
- Time Management
- Sales and influencing techniques
- Team development
- Poetry workshops
- Beating the Monday blues
Contact us to book one of these, or to talk about designing your own!