Renee

Alcohol awareness

This day has been specifically designed for people who serve alcohol: licencees, bar staff, retailers, caterers, security teams… 

It’s a comprehensive investigation into the effects of alcohol abuse and what you can do to protect your customers and ensure a safe, sensible and happy drinking environment.

At the end of this session, you will be able to:

  • Make your area a safer place to drink
  • See how alcohol-related crime affects society
  • Understand the legal considerations around drinking
  • Identify underage drinkers
  • Know safe and sensible drinking limits
  • Use techniques to communicate effectively with difficult customers
  • Be more confident dealing with problem customers
  • Understand the Licensing Framework and its objectives
  • Share good practice with your peers

 

Other training sessions you might be interested in…

 

Contact us to book one of these, or to talk about designing your own!