Produce clear, professional, well-organised documents

All over the world, organisations are changing the way they communicate, and reaping the benefits.   We're not talking about the Internet or ISDN.  We're talking about plain English - about communicating clearly and effectively with everyone you do business with.

Writing effectively is an essential skill for successful business.  We can help you to increase the clarity, professionalism and impact of all your written communications - letters, memos, reports, business plans, e-mail and more...  You can write in a clearer, more direct way that’s jargon-free and suitable for your customers.

We edit documents to ensure they are suitable for the people who will read them, whether that may be your clients, or even colleagues from other areas of your own organisation.  Correct, professional documents increase your credibility and aid effective communication.   

• write documents to your specifications – from promotional leaflets and posters to legal contracts, reports and policies

• review documents for clarity and accuracy, making sure they are suitable for the people who will read them.  If they don’t create the right impression, we can edit them

• help you draft clear legal documents that are appropriate for your intended readers

• provide articles for internal newsletters or magazines

• proof-read letters or documents as required

Examples:

Don’t say               I write with reference to the application form recently submitted in respect of your proposed attendance at college in September.   

Say                       Thank you for your recent application form to attend college in September. 

Don’t say               There has been a decision taken to interview all candidates.

Say                       We will interview all candidates.

Don’t say               The criterion for qualification for a permit is that you must be registered with this organisation for 6 weeks.                                     

Say                       To receive this permit, you must be registered with us for six weeks.

 How we can help you

'Customer friendly'
When we edit or write your documents, you can benefit from us reading from the customer's point of view, advising objectively on points such as:

• offensive, insensitive or harsh wording
• the inclusion of jargon and technical terms
• unnecessary words or phrases
• poor layout
  

 Cost effective

• By re-drafting into plain English, offering constructive advice and removing jargon, we can often reduce documents to a fraction of their original size.  This saves on paper, ink, print and postage costs.
• It reduces the amount of time you spend explaining documents that are not clear to begin with.  
• You may get business from new clients who couldn’t understand your business in the past.

Environmentally friendly
Less text means less paper ~ fewer trees are needed, and there is less wastage.

How we work