Why use plain
English?
Writing clearly saves you
money! Many organisations
waste thousands of pounds every year, because their
customers, and potential customers, can’t understand them.
By training
your employees to write more effectively in plain English, we can help you to
improve customer service and quality standards.
Our two most popular training options
are:
Plain English writing skills
workshop
See the course
content…
Effective business
writing skills
See the course content…
We can help you to
increase the clarity, professionalism and impact of all your written
communications - letters, reports, business plans, e-mail and
more...
We edit documents to ensure they
are suitable for the people who will read them, whether that may be
your clients, or even colleagues from other areas of your own
organisation. Correct,
professional documents increase your credibility and aid effective
communication. Click here to find out more
Examples:
Don’t
say I write with reference to the
application form recently submitted in respect of your proposed
attendance at college in September.
Say Thank you for your recent application form to attend college
in September.
Don’t say There has been a decision taken to
interview all candidates.
Say
We will interview all candidates.
Don’t
say The criterion for qualification for a
permit is that you must be registered with this organisation for 6
weeks.
Say To receive this permit, you must be
registered with us for six weeks.
|